FGX Sport Ltd wants you to be fully satisfied with every item you purchase. If you are not satisfied with the item you have purchased, you may return it within 30 days of shipment for a full refund of the product price. This does NOT include shipping, handling, or any customization charges that may have been assessed. All goods must then be posted using “Recorded Delivery” to ensure their safe arrival. Return postage is at the responsibility of the purchaser, once the goods have been received and checked FGX will process a refund. Please note that customised products cannot be returned or cancelled.
To qualify for a refund:
- The item must be returned unused and in new condition.
- Accompanied by a Return Merchandise Authorization (RMA Number obtained before returning any items.)
- Must be complete with all parts and accessories intact.